Our Services

All Ideal-tek manufactured tools carry a lifetime warranty against defects in material and workmanship. Wear and tear from normal use is not covered by warranty. Abuse and abnormal use is also exempt from warranty coverage. Warranty claims are to be made through dealer where the tool was purchased. All warranty claims are subject to approval by Ideal-tek and may result in tool repair or replacement with tool of equal value.

With over 50 years’ experience in supplying superior quality hand tools, Ideal-tek can support its customers with a reconditioning service for Tweezers and Cutters & Pliers. Ideal-tek will attempt to keep the tip dimensions, the cutter edges as near to new as practical, holding original tolerance standards and specifications. However some changes may be necessary (jaw lenght, handle opening, cutting capacity, tip dimensions) depending on condition of the tool as received. Unrepairable tools (determined by Ideal-tek) will be returned no charge.
Ideal-tek requires that you contact the customer service at [email protected] and wait for its reply before shipping anything.