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About us

Values and Facts

Values and Facts

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Our key values

RELIABILITY

No surprise with us. You will get what you ask for.

CUSTOMER ORIENTATION

Strong customer focus and deep listening to every need.

TRANSPARENCY

We say what we do and we do what we say.

AGILITY

Open-mind approach

COURTEOUSNESS

We are polite and professional in all our customer dealings.

HOW DO WE SHAPE THE CULTURE IN THE WORLD OF PRECISION HAND TOOLS AND INSTRUMENTS?

Research and development

Every product line we introduce is the result of exhaustive research, development and collaboration with our customers to ensure we exactly meet the requirements of the application.

> Go to our innovation lab

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PRECISION

The quality and innovation of raw materials, combined with advanced production
technologies and specialized craftsmanship, create the perfect synergy between form, fit and function, so that the final products help to develop maximum productivity and customers enjoy using them.

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CERTIFIED QUALITY

During production phase, several tests are made to check geometry, hardness, chemical resistance and life expectancy. Every Ideal-tek instrument passes a rigorous final test before a customer handles it.

> CERTIFICATE ISO 9001

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GREAT SUPPLY

Ideal-tek offers a complete range of precision hand tools and instruments able to meet different needs in many industries: surgical instruments, medical device, microscopy and laboratory, electronics and semiconductor, watchmaking, jewellery and beauty.

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EXCLUSIVE CUSTOMER SUPPORT

We offer punctuality, efficiency and superior technical assistance. We fulfill orders perfectly. We guarantee our distributors transparent conditions and written answers in 24 hours.

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